The Connect portal and App are online. Phone and Email support have re-opened but support remains limited at this time. Thank you for bearing with us during this time as we try and keep disruption to your experience as minimal as possible.

Please read our dedicated page for any further updates including information about warranty status and the important customer service contact details.

Scheme Benefits.

CSR Credits

Claiming CSR Credits

Water Tests

View water test results

Boiler Registration History

View boiler registration history

How to join.

Becoming a member of Ideal Partnership is easy.

Click the link below to contact your local Key Account Executive to discuss becoming a member of Ideal Partnership.

Join now