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Currently Country Manager for Scotland, Northern Ireland and Southern Ireland, I have worked at Ideal over the past 35 years in several positions, following 10 years at British Gas. My previous roles have included managing sales teams across England, Wales and Scotland for both domestic and specification customers.
As an ACS qualified heating engineer, I joined Ideal in 2003 from British Gas. I am also qualified as a solar PV design engineer and a mechanical engineer, giving me comprehensive technical knowledge in addition to a strong customer service ethic.
I have 11 years' experience in the plumbing and heating industry having held sales roles at a number of plumbing manufacturers before joining Ideal. My time spent within the industry has honed my focus on building close relationships with both merchant and contract clients.
I have worked within the plumbing and heating industry for over 12 years, 7 of which have been spent within the social housing sector. Prior to this I worked with a variety of merchant groups, giving me an all-round knowledge of the industry and its customers' varying needs.
I have worked in the construction industry, in a variety of technical sales roles, since 2000 and within the heating industry for the past seven years specialising in high volume long term contracts. I have many highlights throughout my career but securing the first and second biggest Social Housing boiler replacement programmes in Scotland is certainly up there.
My extensive experience within the plumbing and heating industry includes the development of key relationships with contractors, renewable engineers and housing associations. I enjoy seeing and contributing to new innovative products coming to market.
I am a fully qualified gas installer with over 20 years' experience in looking after general and contractor sales and business development. Working for Ideal since October 2011 I am responsible for social housing clients in south London, Kent, Sussex, Surrey and parts of Hampshire.
Having worked within the manufacturing and heating industry for the past 25 years, I have a broad range of experience including qualifications in solar, pre-heat technology and code for sustainable homes, amongst others. My experience in the industry, including the past 14 years at Ideal has enabled me to build close relationships with merchants, contractors, local authorities and housing associations.
I have been working in the social housing and private development sectors for over 25 years and recently became a part of the Ideal social housing team in June 2014. It's great to be part of a team I have heard so much about while working within the heating industry, especially the second to none customer service Ideal Boilers provides. I have experience in building strong relationships and ensuring efficient and high standards of service to all key stakeholders.
Having worked within in the manufacturing and heating industry for the past 16 years, I have a broad range of experience in domestic and renewable heating technologies, as well as a keen interest in new heating technologies. My experience in the heating industry has included business development with National Utilities, Housing Associations and Contractors. The Ideal product range along with the high standard of customer service has enabled me to build and maintain close relationships with local authorities and housing associations along with their contractors and suppliers.