About Us.

We are experts in providing the best heating solutions for your specifications. From in depth product information and excellent customer service to technical advice and training, we offer everything you need in one place.

Our Customer Service Charter.

At Ideal Boilers, we are committed to delivering the highest level of customer service. With more than 100 years’ experience in the heating industry, we know how important confidence and trust are to our customers. The customer charter below is our delivery promise to you.


Total Peace of Mind.

We pride ourselves on our commitment to customer service and our great products. We have a team of fully trained engineers and customer service staff available to support all our partners and their teams of contractors ensuring that collectively we provide the best service to your tenants.

Rich in Heritage.

In 2005 Ideal Boilers celebrated its centenary; a centenary of innovation, evolution and industry.

Ideal has rapidly built a reputation for high quality products that met the ever-changing demands of the marketplace. From taking boilers from basements into kitchens in the 1920s, right through to introducing pioneering high efficiency technologies, Ideal have built up a range of comprehensive and reliable products, designed with the installer and homeowner in mind.

Today, from our manufacturing facility in Hull, the company remains at the forefront of the domestic and commercial heating markets, still leading the industry in setting new standards and expanding technological boundaries. Ideal Boilers remains true to its principles of quality, innovation and value; building on its rich heritage as it looks to the future.